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Visit states

Updated over a year ago

A visit can take on many states through it's lifecycle.

This is the finite list of visit states on the dala.care platform:

  • Scheduled - Visit is planned in the future and has a caregiver assigned.

  • Open - Visit is scheduled but has no caregiver assigned

  • Active - A caregiver has started care for a scheduled visit

  • Completed - Visit end time has passed and caregiver has completed care.

  • Late start - Visit start time has passed but caregiver has not started care.

  • Late completion - Visit end time has passed but caregiver has not completed care.

  • Missed - Visit start and end time has passed without a caregiver starting care.

  • Canceled - Visit was canceled before start time.

We use color and labels to highlight visit states:

  • Scheduled and completed visits are Blue

  • Open visits are Yellow

  • Late and missed visits are Amber

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