Overview
With Care Homes, caregivers and managers can seamlessly collaborate to deliver person-centered care both in residential and care home settings by streamlining shift planning, and ensure that care documentation is both accurate and easy to manage.
Within dala.care, a single person can move between their residential home and a care homes with ease and share their schedule, care plan and activities of daily living across different organization units.
Goals
Unified care experience for caregivers supporting multiple residents
Shared activity management for household-wide tasks
Streamlined documentation through collaborative notes and care logs
Flexible shift tracking that adapts to team-based care delivery
Core Concepts
1. Care Homes
A Care Home is the digital representation of a residential care facility. It serves as the central organizing unit for all shifts, activities, and care documentation.
Each Home includes:
Address, division and description
List of Care Recipients
Shifts
Home Activities
Notes
Shift Logs
2. Stays
A Stay defines the relationship between a care recipient and a Care Home. It can be a Full day ongoing stay or time-bound (e.g., a person attending day services at a home with a given recurrence or someone receiving respite care for a shorter period of time).
The Part day stays can be configured with recurrence rules same as visits.
Care recipients can still be assigned visits with the home as well. Those are intended for when a selection of caregivers are only attending to a single person. For example when you want to set up a schedule for a therapist who meets residents one by one.
3. Shifts
A shift is a scheduled and may include one or more caregivers. All the care recipients that reside at the home during that time are included in the shift.
Caregivers clock in/out independently
The visit becomes active when the first caregiver clocks in
A visit is considered partially completed if not all assigned caregivers clocked in
Shifts are configured to require a minimum amount of caregivers. If there are fewer caregivers assigned to a scheduled shift,
Key Features
Caregiver Collaboration
Multiple caregivers can be assigned to the same Home Shift.
Shared Activities can be completed by any clocked-in caregiver.
Caregivers only interact with a shifts while clocked in.
All caregivers and managers share a view of Care recipient and Home activities. that need to be completed with each shift.
Activity Management
Activities can be assigned to individual care recipients or to the entire Home.
Activities support live updates and can be marked as completed or not completed with a reason by any caregiver.
Notes
Caregivers can add multiple visit notes per visit associated to a care recipient.
Notes can also be posted at the Home level from both the App and Office applications.
Manager features
New admin UI for managing Homes.
Top-level navigation item for Tenants with Homes enabled.
Advanced calendar and reporting views.
Consolidated calendar for visits and home stays on Care recipient detail pages.
Core Flows
Caregivers can:
Clock in/out independently on Home Shifts
The first clock-in activates the shift and creates the shift log
Complete shared activities.
Post notes
Managers can:
Create stas for care recipients
Create shifts for caregivers
Assign caregivers to shifts
Create activities for care recipients as well as the home
Add care logs visible to all users
Monitor shifts and activities in real time
Summary
The Care Homes module brings clarity and structure to collaborative care. By supporting multi-resident environments and enabling shared workflows, dala.care empowers caregivers and managers to deliver safer, more efficient, and more transparent care in residential settings.