Care recipient: A person receiving care. Every care recipient has a profile containing information about age, gender, likes, dislikes, daily routine and other relevant information pertaining to their personality and preferences.
Caregiver: A person providing care. Every caregiver has a profile with contact information, home address and information about training, certifications, skills, likes and preferences when it comes to providing care.
Contact: Someone connected to a care recipient. Family, friends, physician or anyone that is in contact with care recipient in any shape or form. Contacts can have different relationships and responsibilities to the Care recipient. There is one Primary Contactand one or more Power of Attorney and Payer contacts. There can be one or more medical contacts that are either individuals or businesses.
Contacts may be allowed to access to the care recipient dala.care app to monitor schedule and communicate with the care team and caregivers.
Care team: The group of people responsible for managing care. Based on the size of the team, responsibilities can have one or more of the following roles:
Success: Someone that is responsible for the overall care and outcome for one or more care recipients. Onboards new care recipients in collaboration with contacts. Defines what success is and tracks outcomes. Reviews and manages updates to care plans. Orientation for new caregivers starting care with a new care recipient.
Scheduling: Someone that maintains care recipient schedules and is responsible for a caregiver to show up every time, on time.
Administrator: Oversees a part of the operation on a tenant, division, region or office level.
Office: Care recipients belong to an office. Offices belong to Regions, Regions belong to Divisions and Divisions are managed within a Tenant. The tenant is the root organization that subscribes to the platform. TODO: Diagram
Visit: An event someone can clock in and out at a care recipient location or online / virtually. Shifts can have Activities and Shift notes. Shifts are one-off or recurring. There can be one or more caregivers, contacts and care team members assigned to a visit.
Activity: Something that must, should or could happen during a visit. An activity can be configured to have recurrence rules (every shift, every day, other) and may have a start time / duration configured. In the home care industry there are two types of standard activities; Activities of Daily Living (ADL) and Instrumental Activities of Daily Living (IADL). The most common ADLs fall into the categories of personal hygiene, grooming, and eating while instrumental ADLs focus more on lifestyle-based tasks, which are unique to an individual. We will expand on these standard activities with Wellness programs that focus on exercise, sleep, nutrition, social connection and staying active.
Schedule: Every care recipient and caregiver has a schedule of visits that have been assigned to them.
Visit log: A historical record of a visit. Contains information about what happened, duration and other relevant information for care success, billing and salary information.
Care plan: Every care recipient has a care plan that is aggregated from the care recipient profile and additional information like care goals, health information, activities, medication, assigned caregivers and other information relevant for caregivers and contacts.